Fitness & Wellness Manager — Friendship Village of Bloomington
LifeSpace Communities, 2023–2026
Led fitness and wellness programming for a senior living community of 600+ residents. Managed a team of four, overseeing scheduling, staff development, and day-to-day operations. Designed and delivered group fitness classes, individual programming, and campus-wide wellness events.
Built several internal tools to support the team. A Kanban-based intake and triage system modeled on help desk workflows managed resident service requests from open to complete. A shift reminder system in Power Automate reduced missed coverage gaps for managers on duty. A Senior Fitness Test tracker in Excel with automated report generation gave clinical and wellness teams a consistent way to track resident progress over time. An AirTag-based tracking system resolved a long-standing problem with unreturned shopping carts across a large campus.
Produced programming materials across formats: instructional handouts, event communications, video content, and a progressive strength training curriculum designed for older adults.
Fitness Technician — Walker Methodist
Minneapolis, MN, 2020–2023
Managed the operational side of a senior living fitness center alongside direct programming work with residents. Responsibilities included attendance tracking, healthcare reimbursement workflows, and billing across multiple insurance portals.
Inherited a manual billing process with recurring accuracy problems. Built a fully automated system that cut a three-hour monthly reconciliation task to under ten minutes and improved billing accuracy across four insurance portals. Grew fitness center membership by 84 members and monthly visits by 150 over roughly two years.
Personal Trainer & Group Fitness Instructor — Independent
Minneapolis area, 2001–2020
Work one-on-one with clients across fitness levels, with a focus on people returning to exercise after injury, illness, or a long absence. Conduct fitness assessments, design individualized programs, and teach ongoing group classes at multiple Twin Cities locations.
Certifications include NASM Certified Personal Trainer, Corrective Exercise Specialist, Group Fitness Instructor, and Yoga Instructor.